How is this a More Sustainable Option?
30% of all clothing produced globally is never sold. We produce our collections after orders are placed to remove this waste from our process. We design carefully considered collections in collaboration with our community to ensure we're making pieces our customers actually want in their wardrobe. We use sustainable fabrics throughout & pay factory workers higher wages.
Shipping & Delivery
Fashion is one of the most polluting industries in the world. We make clothes after you order, meaning we can cut waste and reduce the impact on the environment - and at the same time we can invest the savings in doing good.
It does mean that orders take a little longer to arrive - it usually takes around 4-6 weeks for items to be delivered. In some cases it can be a bit longer, in some significantly shorter. We'll update you with all the information about your product's journey so you always know what's happening.
Delivery is free for orders over £45.
Can I swap or return an item?
First of all, we really hope that you do love your clothes. However, if a piece doesn’t quite work for you, we have a few options.
Unfolded Swap Shop - swap your unwanted item with a like-minded shopper from the Unfolded community and get something else great instead. We offer free postage for your first swap. It's simple, fun & great for the planet!
Return & Refund - we'd love for you to find a swap but if you'd rather return you can email support@thisisunfolded.com within 14 days of receiving your order.